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Ask your question by entering it here, or choose from the list of frequently asked questions below:
Where is my order?
Please follow the steps below:
1. Find the status of your order by logging into your account and viewing
your order history. This will display outstanding and previous orders. Click
through to view your order and you will be able to see the date your order was
2. Please check your email to see whether you have received a dispatch
confirmation. This email will confirm the estimated delivery date for your order
and a link to the courier website if your order has been sent on a tracked
3. If your order has been dispatched, please check the delivery timescales to
see when your order should arrive.
Please click here to see a list of our delivery options and timescales.
- What do I do if I have not received my order?
- How can I tell if I have successfully submitted an order?
- How do I place an order?
- What does product availability mean?
- How can I pay for my order?