Ask A Question
Ask your question by entering it here, or choose from the list of frequently asked questions below:
How can I tell if I have successfully submitted an order?
All successful orders will be shown in the order history section of your account. If an order is not visible in this section then it is likely that the order has been unsuccessful.
There are a number of reasons why an order hasn't been successful. It could be owing to the payment not being accepted or the order being placed under a different account.
If you wish to double check whether an order has been placed please contact our Customer Service Team confirming the postcode with which you registered and we will be happy to investigate this further for you.